HCRAI
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Terms & Policies

Privacy Policy

Effective date: 26 September 2025

hcrai.com ("we", "us", "our", "the Site") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website.

1. Information We Collect

We may collect the following types of information:

a) Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Any content you submit via contact forms, user feedback, comments

b) Automatically collected information:

  • IP address
  • Browser type and version
  • Operating system
  • Referring / exit pages
  • Pages you view on the Site
  • Time and date of access
  • Device identifiers
  • Analytics / usage data

c) Cookies and tracking technologies

c.1 What Are Cookies

Cookies are small text files placed on your device (computer or mobile) when you visit a website. They help the site "remember" your actions and preferences over time.

c.2 Types of Cookies We Use

At present, hcrai.com does not use analytics, advertising, or other non-essential cookies. Only essential cookies may be used to ensure the proper functioning of the website, such as page navigation or security. These cookies do not require your consent.

c.3 How We Use Cookies

Cookies help us:

  • Enable essential site features
  • Improve user experience
  • Understand how users interact with the site
  • Serve relevant advertising or promotional content

c.4 Third-Party Cookies

Third parties (e.g. analytics providers, ad networks) may also use cookies when you visit our Site. We do not control these cookies. Their use is subject to their own privacy policies.

c.5 Managing / Disabling Cookies

You can control or disable cookies via your browser settings. You may also opt out of tracking by third-party services (e.g. Google Analytics opt-out). However, disabling cookies may affect how the Site functions.

c.6 Consent and Cookie Banner (if required)

Where required by law (e.g. EU), before placing non-essential cookies, we will seek your prior consent via a cookie banner or popup, and allow you to manage preferences.

2. How We Use Your Information

We may use your data for these purposes:

  • To provide, maintain, operate, and improve the Site
  • To respond to your messages or requests
  • To send you updates, newsletters, or promotional materials (if you opted in)
  • To analyze usage and trends
  • To enforce our Terms & Conditions
  • To detect and prevent fraud or security issues
  • For legal compliance

3. Legal Basis (for users in EU / GDPR)

If you are in the European Economic Area (EEA), our lawful bases for processing may include:

  • Your consent (e.g. for sending marketing)
  • Performance of a contract (e.g. to provide services you requested)
  • Our legitimate interests (provided they do not override your rights)
  • Compliance with legal obligations

4. Sharing Your Information

We may share your data with:

  • Service providers (hosting, analytics, email, etc.)
  • Business partners (if required)
  • Legal authorities when required by law
  • Successors in the event of a merger / acquisition

We will not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links & Services

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to them; you should read their own policies.

7. Data Retention

We will retain your personal data only as long as necessary for the purposes listed, or as required by law. After that, we will securely delete or anonymize it.

8. Your Rights (if applicable)

Depending on your jurisdiction, you may have rights such as:

  • Access to your personal data
  • Rectification / correction
  • Deletion ("right to be forgotten")
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Withdraw consent (for processing based on consent)

To exercise these rights, contact us at contact@hcrai.com.

9. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. The "Effective date" at top will change. We encourage you to check it periodically. Your continued use after changes constitutes acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Email: contact@hcrai.com